Housing Service - Rent Arrears Policy
A copy of the policy is available here (PDF) (10 pages, 22.4 KB)
Contents
- Scope of the Policy
- Local Housing Strategy/Corporate Plan\ Service Plan
- Objectives and Principles of the Policy
- Legal Framework
- Tenants' Responsibilities
- Prevention of Rent Arrears
- Early Intervention
- Assessment, Support and Liaison with Other Agencies
- Rent Arrears Recovery
- Welfare Reform
- Serious/Persistent Arrears Action
- Repayment Arrangements
- Legal Action
- Former Tenant Arrears (House, Garage and Site Rental)
- Lock Up Garage Rent Arrears
- Complaints and Review Process
- Performance Monitoring