Rent Arrears Policy - Section 17
17. Performance Monitoring
17.1 The Council will monitor performance on rent arrears using both statutory and local performance indicators as follows:
Statutory Performance Indicators
- Rent collected as a percentage of total rent due
- Gross rent arrears as at 31 March each year as a percentage of rent due
- Current tenant arrears as a percentage of the net rent due in the financial year
Local Indicators
- The total amount of current tenant arrears
- Current tenant arrears by band showing number of accounts and total arrears due for each band
- Total former tenant arrears due
- Number of tenants evicted due to rent arrears
17.2 The Communities Committee of the Council will annually agree targets for current tenant arrears as a percentage of the net rent due in the financial year.
Other Issues
17.3 The performance indicators detailed in paragraph 17.1 will be reported bi-annually to the Communities Committee.
17.4 The Council will review the Rent Arrears Policy in 2015. Amendments will be made as required after consultation with service users and other agencies.