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Contact Us

Online Forms


Emergency out of hours

Our out of hours emergency number is 03457 565656.

Services by number

Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:

0300 123 4561

Planning (Development Management)

Building Standards

Economic Development

Licensing Enquiries

Environmental Health

Landlord Registration

0300 123 4563

Money Advice

Welfare Benefits

Income Maximisation

0300 123 4565


Bulky Uplift

Dial M for Moray (Dial a Bus)

National Entitlement Cards (Bus travel and Young Scot cards)

Roads Maintenance and Street Lighting

Moray Travel Enquiries

Car Parking Enquiries

0300 123 4566

Housing and Property


01343 563456

Council Tax
Business Rates
Housing Benefit
Scottish Welfare Fund
To contact other services directly use our A-Z of services or if you have a general enquiry use our online form. You can also find information about council departments

Access Points and Offices

Our Access Points are open Monday to Friday, 8.45am to 5pm (until 1st April 2019, new open times below). Use Find My Nearest to view them on a map.

Buckie Access Point

13 Cluny Square
AB56 1AJ

Opening hours from Monday 1 April 2019:

  • Monday: 8:45am - 1pm
  • Tuesday: 1pm - 5pm
  • Wednesday: 8:45am - 1pm
  • Thursday: 1pm - 5pm
  • Friday: 8:45am - 1pm

T: 01343 543451

Elgin Council Offices

High Street
IV30 1BX

Opening hours:

  • Monday: 8:45am - 5pm
  • Tuesday: 8:45am - 5pm
  • Wednesday: 8:45am - 5pm
  • Thursday: 8:45am - 5pm
  • Friday: 8:45am - 5pm

T: 01343 543451

Forres Access Point

Forres Library
Forres House
High Street
IV36 1BU

Opening hours:

  • Monday: 10am - 5pm
  • Tuesday: 10am - 8pm
  • Wednesday: 10am - 5pm
  • Thursday: 10am - 8pm
  • Saturday: 10am - 12noon

The Access Point offers:

  • Help with using our computers to access Moray Council services and information online (during library opening times details above)
  • Access to the Moray Council Contact Centre for any enquiry or to book an appointment that cannot be performed online (Monday to Thursday 10am-5pm)

For more information on available library services please see the Forres Library webpage

T: 01343 543451

Keith Access Point

Keith Community Hub
26 Mid Street
AB55 5AH

Opening hours from Monday 1 April 2019:

  • Monday: 1pm - 5pm
  • Tuesday: 8:45am - 1pm
  • Wednesday: 1pm - 5pm
  • Thursday: 8:45am - 1pm
  • Friday: 1pm - 5pm

T: 01542 885102

Main switchboard

Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday


Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.

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