Contact Us

Online Forms


Emergency out of hours

Our out of hours emergency number is 03457 565656.

Services by number

Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:

0300 123 4561

Planning (Development Management)

Building Standards

Economic Development

Licensing Enquiries

Environmental Health

Landlord Registration

0300 123 4563

Money Advice

Welfare Benefits

Income Maximisation

0300 123 4565


Bulky Uplift

Dial M for Moray (Dial a Bus)

National Entitlement Cards (Bus travel and Young Scot cards)

Roads Maintenance and Street Lighting

Moray Travel Enquiries

Car Parking Enquiries

0300 123 4566

Housing and Property


01343 563456

Council Tax
Business Rates
Housing Benefit
Scottish Welfare Fund
To contact other services directly use our A-Z of services or if you have a general enquiry use our online form. You can also find information about council departments

Access Points and Offices

Due to COVID-19 our Access points are currently closed. Residents can still contact us via our Contact Centre by email or telephone – relevant contact details above

Buckie Access Point

13 Cluny Square
AB56 1AJ


Elgin Council Offices

High Street
IV30 1BX


Forres Access Point

Forres Library
Forres House
High Street
IV36 1BU

For more information on available library services please see the Forres Library webpage


Keith Access Point

Keith Community Hub
26 Mid Street
AB55 5AH


Main switchboard

Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday


Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.

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