Contact Us

Online Forms

 

Emergency out of hours

Our out of hours emergency number is 03457 565656.

Services by number

Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:

0300 123 4561

Planning (Development Management)
development.control@moray.gov.uk

Building Standards
buildingstandards@moray.gov.uk

Economic Development

Licensing Enquiries
licensing@moray.gov.uk

Environmental Health
environmentalhealth@moray.gov.uk

Landlord Registration
Landlord.registration@moray.gov.uk

0300 123 4563

Money Advice
money.advice@moray.gov.uk

Welfare Benefits
welfarebenefits@moray.gov.uk

Income Maximisation
benefitadvice@moray.gov.uk

0300 123 4565

Waste
waste@moray.gov.uk

Bulky Uplift
bulkyuplift@moray.gov.uk

Dial M for Moray (Dial a Bus)
transport@moray.gov.uk

National Entitlement Cards (Bus travel and Young Scot cards)
accessmoray@moray.gov.uk

Roads Maintenance and Street Lighting
road.maint@moray.gov.uk

Moray Travel Enquiries
transport@moray.gov.uk

Car Parking Enquiries
carparks@moray.gov.uk

0300 123 4566

Housing and Property
housing@moray.gov.uk

 

01343 563456

Council Tax
Business Rates
Housing Benefit
Scottish Welfare Fund
revenues@moray.gov.uk
To contact other services directly use our A-Z of services or if you have a general enquiry use our online form. You can also find information about council departments

Access Points and Offices

Our Access Points are open Monday to Friday, 8.45am to 5pm (until 1st April 2019, new open times below). Use Find My Nearest to view them on a map.

Buckie Access Point

13 Cluny Square
Buckie
AB56 1AJ

Opening hours from Monday 1 April 2019:

  • Monday: 8:45am - 1pm
  • Tuesday: 1pm - 5pm
  • Wednesday: 8:45am - 1pm
  • Thursday: 1pm - 5pm
  • Friday: 8:45am - 1pm

T: 01343 543451
E: access.point@moray.gov.uk

Elgin Council Offices

High Street
Elgin
IV30 1BX

Opening hours:

  • Monday: 8:45am - 5pm
  • Tuesday: 8:45am - 5pm
  • Wednesday: 8:45am - 5pm
  • Thursday: 8:45am - 5pm
  • Friday: 8:45am - 5pm

T: 01343 543451
E: access.point@moray.gov.uk

Forres Access Point

Auchernack
High Street
Forres
IV36 1DX

Opening hours from Monday 1 April 2019:
Monday: 8:45am - 1pm
Tuesday: 1pm - 5pm
Wednesday: 8:45am - 1pm
Thursday: 1pm - 5pm
Friday: 8:45am - 1pm

From Wednesday 18th December the Forres Access Point will be located at:

Forres Library
Forres House
High Street
Forres
IV36 1BU

Opening hours:

  • Monday: 10am - 5pm
  • Tuesday: 10am - 8pm
  • Wednesday: 10am - 5pm
  • Thursday: 10am - 8pm
  • Saturday: 10am - 12noon


It will offer:

  • Help with using our computers to access Moray Council services and information online (during library opening times details above)
  • Access to the Moray Council Contact Centre for any enquiry or to book an appointment that cannot be performed online (Monday to Thursday 10am-5pm)

For more information on available library services please see the Forres Library webpage

T: 01343 543451
E: access.point@moray.gov.uk

Keith Access Point

The Resource Centre
26 Mid Street
Keith
AB55 5AH

Opening hours from Monday 1 April 2019:

  • Monday: 1pm - 5pm
  • Tuesday: 8:45am - 1pm
  • Wednesday: 1pm - 5pm
  • Thursday: 8:45am - 1pm
  • Friday: 1pm - 5pm

T: 01542 885102
E: access.point@moray.gov.uk

Main switchboard

Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday

Interpreters

Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.

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