Contact Us
Online Forms
Emergency out of hours
Our out of hours emergency number is 03457 565656.
Services by number
Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:
0300 123 4561
Planning (Development Management)
development.control@moray.gov.ukBuilding Standards
buildingstandards@moray.gov.ukEconomic Development
Licensing Enquiries
licensing@moray.gov.ukEnvironmental Health
environmentalhealth@moray.gov.ukLandlord Registration
Landlord.registration@moray.gov.uk
0300 123 4563
Money Advice
money.advice@moray.gov.ukWelfare Benefits
welfarebenefits@moray.gov.ukIncome Maximisation
benefitadvice@moray.gov.uk
0300 123 4565
Waste
waste@moray.gov.ukBulky Uplift
bulkyuplift@moray.gov.ukDial M for Moray (Dial a Bus)
transport@moray.gov.ukNational Entitlement Cards (Bus travel and Young Scot cards)
accessmoray@moray.gov.ukRoads Maintenance and Street Lighting
road.maint@moray.gov.ukMoray Travel Enquiries
transport@moray.gov.ukCar Parking Enquiries
carparks@moray.gov.uk
0300 123 4566
Housing and Property
housing@moray.gov.uk
01343 563456
Council TaxTo contact other services directly use our A-Z of services or if you have a general enquiry use our online form. You can also find information about council departments
Business Rates
Housing Benefit
Scottish Welfare Fund
revenues@moray.gov.uk
Access Points and Offices
Our Access Points are open Monday to Friday, 8.45am to 5pm (until 1st April 2019, new open times below). Use Find My Nearest to view them on a map.
Buckie Access Point
13 Cluny Square
Buckie
AB56 1AJOpening hours from Monday 1 April 2019:
- Monday: 8:45am - 1pm
- Tuesday: 1pm - 5pm
- Wednesday: 8:45am - 1pm
- Thursday: 1pm - 5pm
- Friday: 8:45am - 1pm
T: 01343 543451
E: access.point@moray.gov.uk
Elgin Council Offices
High Street
Elgin
IV30 1BXOpening hours:
- Monday: 8:45am - 5pm
- Tuesday: 8:45am - 5pm
- Wednesday: 8:45am - 5pm
- Thursday: 8:45am - 5pm
- Friday: 8:45am - 5pm
T: 01343 543451
E: access.point@moray.gov.uk
Forres Access Point
Auchernack
High Street
Forres
IV36 1DXOpening hours from Monday 1 April 2019:
Monday: 8:45am - 1pm
Tuesday: 1pm - 5pm
Wednesday: 8:45am - 1pm
Thursday: 1pm - 5pm
Friday: 8:45am - 1pm
From Wednesday 18th December the Forres Access Point will be located at:
Forres Library
Forres House
High Street
Forres
IV36 1BUOpening hours:
- Monday: 10am - 5pm
- Tuesday: 10am - 8pm
- Wednesday: 10am - 5pm
- Thursday: 10am - 8pm
- Saturday: 10am - 12noon
It will offer:
- Help with using our computers to access Moray Council services and information online (during library opening times details above)
- Access to the Moray Council Contact Centre for any enquiry or to book an appointment that cannot be performed online (Monday to Thursday 10am-5pm)
For more information on available library services please see the Forres Library webpage
T: 01343 543451
E: access.point@moray.gov.uk
Keith Access Point
The Resource Centre
26 Mid Street
Keith
AB55 5AHOpening hours from Monday 1 April 2019:
- Monday: 1pm - 5pm
- Tuesday: 8:45am - 1pm
- Wednesday: 1pm - 5pm
- Thursday: 8:45am - 1pm
- Friday: 1pm - 5pm
T: 01542 885102
E: access.point@moray.gov.uk
Main switchboard
Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday
Interpreters
Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.