We set out our housing principles and priorities in the form of policies. These guide the work we do, so that we deliver an effective and efficient housing service to you.
Policies are created and altered through changes in legislation, the requirements of the Scottish Government, management and public concerns as well as tenant feedback.
We identify our aims and priorities, have an open consultation process and decide specific actions. After this, we present any policy changes to our Communities Committee, who have the final say in approving the policy or not.
The following policies will be presented to Communities Committee on 2 April 2019 for approval and be implemented on 1 May 2019 in line with recent legislation.
Current housing policies
View our current policies by alphabetical order:
|Asbestos management||Neighbour nuisance and anti-social behaviour (Awaiting Committee Approval - 2 April)|
|Assignation of tenancy (Due for review)||Mutual exchange|
|Common repairs||Private landlord registration enforcement|
|Decoration allowance||Rechargeable repairs|
|Estate management||Rent arrears|
|Evictions (Awaiting Committee Approval - 2 April)||Rent setting|
|Gas safety management||Response repairs|
|Grass cutting scheme||Short Scottish secure tenancy (Awaiting Committee Approval - 2 April)|
|Homelessness||Tenant downsizing incentive scheme|
|Housing customer feedback||Temporary accommodation charging|
|Housing support services||Void management|
Armed services referral (PDF): The process we use for jointly working with the Ministry of Defence’s Joint Services Housing Advice Organisation (JSHAO) to make sure that Armed Forces Personnel receive appropriate housing advice upon their discharge from the forces, to help with their transition back into the community.
Prison referral (PDF): The process which has been developed with various prisons throughout Scotland, to establish the necessary process for those being released from prison. This aims to achieve better housing outcomes for offenders.
MHSCP hospital discharge (PDF): This process has been developed by Moray Health And Social Care Partnership (MHSCP) with significant input from the housing service to ensure a patients housing situation is identified and dealt with appropriately during their time in hospital or upon their discharge.
Housing and Property