Direct Debit - FAQ's

Here are the answers to some Frequently Asked Questions about payment of Council Tax and Non-Domestic Rates by direct debit:

• Can I set up a Direct Debit online?
• I would like to chose a Direct Debit payment date which meets my personal circumstances, what options are available to me?
• Can I pay my Council Tax bill over twelve months?
• When will my bank account be debited?
•  I already pay my Council Tax by Direct Debit, can I change my payment-date?
• I already pay my Council Tax by Direct Debit, how do I change my bank details?
• What happens if a mistake is made?
• Can I cancel a Direct Debit Instruction?
• Do I need to complete a new Direct Debit Instruction at the start of every financial year?
• What happens if my circumstances change?
• What sort of bank account do I need to use Direct Debit?
• Can any organisation collect money by Direct Debit?
• Where can I obtain a Direct Debit Instruction?
• Who do I contact if I have any more questions?