Human Resources, ICT and Organisational Development

To support the Council's strategic and service priorities, Human Resources and Organisational Development (HR and OD) provide professional advice to ensure compliance with relevant legislation and best practice while ICT aims to deliver a secure ICT infrastructure that maximises the ICT investment.  

The main functions of HR and OD include a professional advisory service, corporate employment administration function, payroll, corporate communications, corporate health and safety and organisational development.  ICT provides procurement of systems/services, provision of equipment, implementation of solutions and compliance and support for applications and infrastructure.  

Service Plan 2023-24

Performance Reports and Quarterly Monitoring Tables

  2023-24 2022-23 2021-22
Service Plan HR OD  ICT HR OD √ ICT √ HR OD √ ICT √
  Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1
Performance Reports              
Service Plan Actions
Service Plan Performance Indicators
Service Performance Indicators
Service Complaints

Strategies, Plans and Annual Reports

Strategy/Plan Initial Plan Annual Report
2023-24 2022-23
Workforce and OD Strategy 2023-26    
ICT & Digital Strategy 2023-2026    


Audits and Inspections 

Best Value Assurance Report - March 2024



The Local Government Benchmarking Framework (LGBF) brings together a wide range of information about how all Scottish council's perform in delivering services to local communities.  You can explore and compare the data for Local Authorities and Scotland here.  Performance Indicators relating to HR, ICT and OD are found within Corporate.

Rate this Page