Human Resources, ICT and Organisational Development
To support the Council's strategic and service priorities, Human Resources and Organisational Development (HR and OD) provide professional advice to ensure compliance with relevant legislation and best practice while ICT aims to deliver a secure ICT infrastructure that maximises the ICT investment.
The main functions of HR and OD include a professional advisory service, corporate employment administration function, payroll, corporate communications, corporate health and safety and organisational development. ICT provides procurement of systems/services, provision of equipment, implementation of solutions and compliance and support for applications and infrastructure.
Service Plan 2023-24
Performance Reports and Quarterly Monitoring Tables
| 2023-24 | 2022-23 | 2021-22 | ||||||||||
| Service Plan | HR OD √ ICT √ | HR OD √ ICT √ | HR OD √ ICT √ | |||||||||
| Q4 | Q3 | Q2 | Q1 | Q4 | Q3 | Q2 | Q1 | Q4 | Q3 | Q2 | Q1 | |
| Performance Reports | √ | √ | √ | √ | √ | |||||||
| Service Plan Actions | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | |
| Service Plan Performance Indicators | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | |
| Service Performance Indicators | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | |
| Service Complaints | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | √ | |
Strategies, Plans and Annual Reports
Strategy/Plan |
Initial Plan |
Annual Report | |
| 2023-24 | 2022-23 | ||
| Workforce and OD Strategy 2023-26 | √ | ||
| ICT & Digital Strategy 2023-2026 | √ | ||
Audits and Inspections
Best Value Assurance Report 2022
Customer Reports
Benchmarking
Local Government Benchmarking Framework (LGBF)
The Local Government Benchmarking Framework (LGBF) brings together a wide range of information about how all Scottish council's perform in delivering services to local communities. You can explore and compare the data for Local Authorities and Scotland here. Performance Indicators relating to HR, ICT and OD are found within Corporate.