Domestic Collection

When will my bins be collected? Request a new bin

Our kerbside recycling service is available to all households in Moray. Your green bin for household waste is collected fortnightly, alternating with your brown bin (food and garden waste). Your recycling containers will be collected fortnightly either along with your green household waste bin or along with your brown food and garden waste bin.

Please place the appropriate containers on the kerbside by 7.30am on the scheduled collection day. It is very important that they are presented on time as route order is subject to change at any time due to road works, crew changes etc. 

Festive Arrangements 2017/18

There will be changes to some services over the festive period please click on this link for further information: Christmas and New Year Domestic Collections 2017 

Report a missed bin

If bins are not presented on time for collection, the crew will not return to service the bin and excess waste will not be uplifted until the next collection day. Whilst the crew will not return to service a missed bin, if you wish to report it  you can use our Missed Bin Form to log the event. Our kerbside policy (PDF) is here for your reference.

Report a damaged bin

If your bin is damaged you can use our Bins and Boxes Form to report it and request a replacement.

Assisted Collections

If you're temporary or permanently disabled or infirm and are unable to place your bins and boxes at the kerbside for emptying, you may qualify for an assisted collection. Once you've applied for assisted collection, a form will be posted or emailed to you to fill out and return to us before we can provide this service. Please email us to arrange this.

Read our FAQs.

Contact Us

Recycling Hotline

External Links

Recycling - Links |

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