Free Bus Travel - Frequently Asked Questions
Over 60, Disabled and 11-25 (Young Scot) applying for a card can now apply online at getyournec.scot. No application form will be required in this case
Please view the impact of COVID-19 on the production of National Entitlement Cards.
What is it?
The concessionary travel scheme lets older and disabled people travel free on local buses and scheduled long distance coach services anywhere in Scotland.
How to apply for a Travel Card
New cards (you have not previously had a Bus Pass):
- Over 60, Disabled and 11-25’s (Young Scot) applying for a new card online at getyournec.scot.
- If you cannot provide the relevant digital evidence to allow you to apply online please contact Customer Service by email: firstname.lastname@example.org or 0300 123 4565 for further information
Renewals, replacement photos, lost, stolen or damaged cards:
- You can now request these online at getyournec.scot. No application form is required
- If you cannot provide the relevant digital evidence to allow you to apply online please contact Customer Services, by email: email@example.com or phone 0300 123 4565, with your name, date of birth, full address and previous address, if you have moved since your last card was received.
You can find out about the new scheme from any library. Please note that these may be unavailable due to COIVD-19 restrictions.
0300 123 4565