Report a damaged bus shelter

If you've spotted a damaged bus shelter, please report this to us so we can take steps to make it safe for other users.

You can report this by email 24/7, please include:

  • Your name and contact details (address, contact number and email address)
  • Location of the damage bus stop (including bus stop flag number)
  • Description of the damage
  • Photo of the damage, if possible

Alternatively, call 0300 123 4565 during office hours (8.45am until 5pm, Monday to Friday).

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