Decoration Allowance Policy - Section 12
12. Issuing Decoration Allowances
12.1 All decoration allowances will be issued in the form of vouchers and will be produced in denominations of £10, £20, £50 and £100.
12.2 Vouchers will be issued to tenants using a selection of voucher denominations. This will provide tenants with the option of using more than one retailer and/or more than one transaction.
12.3 Decoration allowances awarded to tenants will, where possible, be collected in person by the tenant(s). Before the tenant is given the allowance he/she will be asked to provide proof of his/her identity if not known to the member of staff issuing the voucher(s).
12.4 Where it is not possible for a tenant to collect the allowance in person, for example a tenant lives in a remote area, the allowance will be posted using recorded delivery. A receipt will be enclosed with the allowance for the tenant to sign and return to the Area Housing Office.