Taxi or Private Hire Drivers Licence
If you have never held a taxi driver or private hire driver’s licence before or you do not currently have such a licence you need to apply for the grant of a licence.
If you currently hold a taxi driver or private hire driver’s licence which has not expired but is due to expire then you need to apply for a renewal of the licence.
A full licence is generally granted for a period of three years although we have the discretion to grant it for a shorter period.
Before completing an Application Form please read our Guidance Notes (pdf) and Schedule of Conditions for a Taxi Drivers Licence (pdf). If applicable, you may also need to read the Rules in Relation to Disclosure of Spent Convictions (pdf).
From 1 December 2016, Right to Work checks must be carried out in respect of all applications for a taxi or private hire driver licence. Read more in Appendix 1 - Guidance Notes on Right to Work (PDF).
You can find Word and PDF versions of the application forms on our Forms page.
IMPORTANT: Before you begin your online application, you will need to have a PDF version of your Driver Record/Licence Summary to upload at the start of the form. We CANNOT validate your application without this. Visit the DVLA website and login using your Driver Licence Number, Postcode and National Insurance Number. Select ‘Share your licence information’ and follow the instructions to get your code and download your Licence Summary. Save your Licence Summary to your device before you fill out the online form as your application cannot be submitted without it.
If you encounter a problem or don’t receive the automatic confirmation email of successful submission of the application then please contact us using the details below.
If you currently hold a taxi driver or private hire drivers licence and your circumstances/details have changed, then you need to tell us about this by completing a variation form.
Taxi driver business support grant
Please Note – The closing Date for applications will be Monday March 22nd 2021, all applications must be fully and correctly completed and supported with the correct evidence to be accepted. Any application received beyond that date may be returned unprocessed.
The Scottish Government have made a business support grant available for each licensed taxi / private hire driver who meets its eligibility criteria:
- Was working or available for licensed taxi driver or private hire driver work between October 9 2020 to at least January 31 2021 and held a valid taxi/PH driver licence for that period.
- Has experienced a loss of income (50% or more loss of turnover compared with 2019) and continuing overheads.
- Has not applied for this grant from any other Local Authority.
- Must not have breached wider COVID regulations/requirements.
- Must not have connections to tax havens (as set out in the Coronavirus (Scotland) (No.2) Act 2020) or accepted aid in breach of European state aid rules.
- Provide details (and evidence) of a valid bank account. This should be a business account.
You will be required to certify that you meet these criteria. All the qualifying criteria are set by the Scottish Government so the Council has no discretion to change them. The Council is also being required by the Scottish Government to collect evidence in support of the criteria, to combat fraudulent applications. The Council is just providing the administration for the scheme and is prevented from making an award unless evidence is supplied and certification is made to confirm all criteria are met.
More detail is available on the Scottish Government website at www.findbusinesssupport.gov.scot
If you think you meet the criteria above then please fill in an application form and return it to email@example.com with the relevant requested evidence.Please note that your form cannot be actioned without the required evidence.
Note: The Scottish Government originally excluded applications from those in receipt of benefits. However this has changed and it is now permissible to make a claim even if the applicant is in receipt of state benefits payments (Universal Credit, Statutory Sick Pay, Employment and Support Allowance, Job Seekers’ Allowance, Income Support). So there is no detriment to saying “yes” in response to this question on the form. However it is for you to decide how this will affect your financial situation and whether benefit payments will be affected. We cannot offer financial advice.
Note: State Aid. These grants are considered ‘State Aid’ under European Commission rules, which can limit the amount of such aid per recipient. The European Commission Temporary Framework enables Members States to grant aid to undertakings facing difficulty as a result of the COVID-19 outbreak. The Temporary Framework covers support granted to businesses which were not already in financial difficulty on 31 December 2019, and aid support granted to businesses no later than 31 December 2020. The De minimis Regulation enables a business to receive public funding of up to €200,000 over a three year period (note different rules apply to agriculture and fisheries).
Further information on State Aid is available at:
We aim to process the grant within 4 weeks so please do not contact us before this time period has passed. If you have not heard anything after 4 weeks then please contact us at firstname.lastname@example.org quoting your full name and Taxi Driver Licence number.
New Driver Applications
As of Monday 03 August 2020 we will restart the processing of applications and renewals – Please note that new driver applications require assessment from an external body and so we are unable to complete these until we are able to confirm they can resume business and confirm their availability.
New Driver Applications - We would normally ask you to come in for an identity check, right to work check and a digital photograph however as the Council’s Access Point, High Street, Elgin is closed we do not know when we will be able to resume this service.
When we begin to process your application you will be sent a letter advising of what documents you will need to provide and how to send these to us.
You must send in a new photo, even if you have had your photo taken for a previous licence. We have a duty to make sure that the information we hold about you is as up to date as possible, so we need an up to date photo. We will compare it to the old one.
As the Access point is closed we will accept a digital passport style photograph. Apps are available on most phones for this purpose;
Your image and copy documents will be stored on our systems in accordance with our published retention policies.
If you are having difficulty in finding acceptable documents, or if you are unable to provide a suitable photo then please contact the licensing team for further guidance on 01343 563027.
It is a requirement of The Moray Council (TMC), as licensing authority, that all taxi/PH drivers meet DVLA Group 2 medical standards. This has been the case since November 2005 and it is a requirement designed to protect the public.
From 1st April 2018 the Council will rely on self-disclosure and, where necessary, GP or other medical professional reports to decide if a driver met Group 2 standards.
(Note that the Council has previously required all drivers to undergo a medical as part of the licence application process but this is no longer the case.)
It is the applicant’s responsibility to certify that he/she does not have a medical condition that affects their ability to meet Group 2 medical standards for driving a taxi/PH vehicle. If the applicant can make that certification then they will not be referred for a medical. However, if he/she does disclose a relevant condition then a follow up will be necessary.
In that case it will be up to the applicant to demonstrate to the licensing authority that he/she meets Group 2 medical standards. That can be demonstrated in one of three ways:
1) through your own GP;
2) through the Council’s occupational health provider;
3) through a current HGV / PSV / PCV driver’s licence summary.
Where medical evidence is required it should be lodged with the application for a driver’s licence.
Your application may be returned unprocessed if required information is not included with the application itself.
If you are in any doubt as to whether you meet group 2 medical standards please see the DVLA website and consult your GP.
1) Choosing your own GP
Your GP, or whichever doctor you choose, will be required to state that you, the proposed driver, meet group 2 medical standards. As the applicant you will need to produce SATISFACTORY ** evidence (see below) to the licensing authority with your application. Your GP may make a charge for this service. If you wish to use your own GP, or whomever you have chosen, it is up to you to commission and pay for this service.
**SATISFACTORY evidence is a medical report from your own GP or another fully-qualified registered medical practitioner that specifically confirms that you meet DVLA Group 2 medical standards for driving. The following wording must be included: “I certify that ….. meets DVLA Group 2 medical standards for driving”;
2) Choosing the council’s OH provider
Alternatively you can contact the Council’s licensing section to arrange a medical with
a representative of the PAM Group. You will be required to pay the medical fee (£95) to the council and the council will pay PAM. PAM will provide you with details of what you must bring to the appointment. PAM will carry out the medical to confirm whether you meet Group 2 standards. A medical appointment is typically approximately 40-45 minutes. PAM will then provide the report to the Council and the Council will confirm the outcome to you.
3) DVLA driver licence summary
If your DVLA driver licence summary confirms that you have entitlement to drive HGVs / PCVs or PSVs or any other DVLA vehicle category which already requires you to meet DVLA Group 2 medical standards then the driver’s licence summary is sufficient evidence and further checks are not necessary.
NOTE Group 2 medical standards are of a higher standard that those required for a normal DVLA driving licence. To be satisfactory the medical report must specifically confirm that you meet Group 2 standards. A medical report that simply says:
“(name)….. is fit to drive” does not refer to or confirm group 2 standards and is not acceptable. If evidence is not acceptable then you may be required to undergo a Council appointed medical anyway, for which an extra charge will be made (£95). You will still be responsible for any charge made by the GP.
The Council will only meet the medical charges where you have been asked to attend a medical by a professional nominated by the Council and this has been specifically agreed in advance with licensing staff.
We will do our best to process the application as quickly as possible. However, the requirement for a medical may increase the average licence processing time.
Where the medical flags up a more serious issue e.g. a heart problem then it may be necessary to refer you further to a specialist at Dr Grays. It may also be necessary to refer to the Licensing Committee for a final decision. There are processes in place to deal with these matters and please contact licensing staff.
Please note that medical self certification and/or medical evidence is a mandatory part of the licensing process. Any applicant who does not comply with these medical provisions will be refused a licence.
ALL Medical Fees
All medical fees are the responsibility of the applicant.
Data processing notice: The Council’s normal data processing notice applies. Please search the website for data protection. The Council follows a statutory process for licence applications and sharing data (including sensitive personal data) both internally and externally is a necessary part of that process. Internal agencies are other council services e.g. planning, building standards and environmental health. External agencies include police Scotland, Fire & Rescue Scotland and the public. Consultation on a licence application will include the exchange of personal information and sensitive personal information as part of the statutory process. Reports will be received by post and/or a secure method of electronic exchange. The Council will retain electronic and paper records in accordance with their records management procedures. Data subjects will have the right of access to personal data under the DPA and to medical records under the Access to Health Records Act 1990. By applying for the licence you agree to all consultations as described.
Remember it is always the applicant/driver’s responsibility to ensure that he/she meet Group 2 medical standards for the purpose of the taxi/PH driver’s licence. It is also the licence holder’s responsibility to notify the licensing authority of any change to his/her medical status (or any other circumstances) at any time during the currency of the licence.
Please note that a Taxi Driver Dress Code (pdf) is in place.
You require to sign and date the declaration at the bottom of the application/variation form. This is a very important part of the form and you should note that it is a criminal offence to make a false declaration for which you can be prosecuted and fined up to £2,500.
If you are filling out a paper copy of our application form, once completed, send it with the appropriate fee to:
Legal and Democratic Services, The Moray Council, High Street, Elgin, IV30 1BX.
After submitting your application please refer to the online facility to check and track your application. The application should appear there within a week. All licence applications are also specifically acknowledged.
Your application will be copied to Police Scotland for their observations. If no objection or observation is made on your application by the Police within 21 days, we will proceed to issue your licence.
If an observation or objection is received, your application will be referred to the Licensing Committee of the Council where elected members will consider the matter. You will be given an opportunity to attend this meeting and put your case in support of your application.
Legal and Democratic Services