What if there's an emergency?

If you believe you have an emergency situation and your property is in immediate need of repair, please call 0300 123 4566 during office hours (between 8.45am and 5pm Monday to Friday) and 03457 565656 during the weekend or out-of-hours (between 5pm and 8.45am). There are examples of emergencies on our repairs page.

If you are at immediate risk of homelessness, and you need to find somewhere to stay, call us on 0300 123 4566 during office hours (between 8.45am and 5pm Monday to Friday) and 03457 565656 during the weekend or out-of-hours (between 5pm and 8.45am).