Building Standards -Customer Charter
Our Charter underpins the aims of the National Customer Charter. It sets out the standard of service customers can expect when using Moray Council as a Building Standards Verifier for Building Warrant applications and Completion Certificate submissions and for other Building Standards services.
It will inform you about:
- Our vision and values
- Our aims
- Our commitments and performance targets
- The services we provide
- How to give a view or make a complaint
View or download a copy of our Building Standards Customer Charter - July 2024 (PDF)