Building Standards -Customer Charter

Our Charter underpins the aims of the National Customer Charter. It sets out the standard of service customers can expect when using Moray Council as a Building Standards Verifier for Building Warrant applications and Completion Certificate submissions and for other Building Standards services.

It will inform you about:

  • Our vision and values
  • Our aims
  • Our commitments and performance targets
  • The services we provide
  • How to give a view or make a complaint

View or download a copy of our Building Standards Customer Charter - April 2022 (PDF)

Contact Us

Building Standards

0300 1234561

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