Benefits - Special Requirements
Filling in Forms
If you need help filling in a Council Benefit form we can help you at one of our offices . If you are housebound you can arrange for someone to visit you in your home. To arrange this telephone 01343 563456.
Services for People with Disabilities
All our buildings have disabled access and all our enquiry points are on the ground floor. If you need an interview or any other assistance please contact us in advance, so that we can arrange this.
Would you like someone to act on your behalf?
If you would like to arrange for someone to act on your behalf for example a relative or solicitor, or would like to act on behalf of someone claiming benefit please contact us for further information.
The Documents you Need to Provide
When you make a claim for Housing Benefit and/or Council Tax Reduction we always need to see original documents for you, your partner and any other people who live in your household. Copies will not be accepted. Documents can be brought to any of the offices listed on the contacts page or can be posted to Moray Council Benefits Service. Any documents posted to the Council will be returned by second-class post. However the Benefits Service will not accept responsibility for the loss of any documents sent by post. It is therefore recommended that you bring any valuable documents to one of the offices listed on the contact page.
In order to process your claim for Housing Benefit and/or Council Tax Reduction we will need to see the following:
- Evidence of identity for both you and your partner
- Evidence of the National Insurance Number for you and your partner
- Evidence of all income for both you and your partner and any other people who live in you household
- Evidence of all capital (for example all bank and building society accounts, investments, cash, property etc) for you and your partner
In order to process your claim for Housing Benefit we will also need to see the following:
- Evidence of rent
Customer Contact Team