FOI Request - Core Back-Office Software and ERP Systems

Request 101004019872

I am writing to you under the Freedom of Information Act 2000 (and the Freedom of Information (Scotland) Act 2002, where applicable) to request information regarding the software systems the council currently uses to manage its core back-office business functions.

For each of the following six business areas, please provide the details requested below:

1. Finance and Accounting (e.g., General Ledger, Budgeting, Treasury)
2. Human Resources (HR) and Payroll (e.g., Core HR, Time & Attendance, Payroll processing)
3. Procurement and Sourcing (e.g., E-Procurement, Contract Management)
4. Asset and Facilities Management (e.g., Enterprise Asset Management, Fleet tracking)
5. Project and Portfolio Management (e.g., Capital project tracking, Resource allocation)
6. Citizen and Frontline Integrations (e.g., core CRM or Billing systems that integrate with the back office)

For EACH of the six business areas listed above, please provide the following:

• System Name: (The name of the software)
• Supplier/Vendor Name: (If the system was developed in-house, please simply state "In-house")
• System Architecture: Please specify which of the following best describes the setup:
• Part of a full, integrated Enterprise Resource Planning (ERP) system.
• A standalone Commercial Off-The-Shelf (COTS) application.
• A bespoke, in-house developed solution.
• Hosting: Is the system hosted on-premise, managed off-premise by the supplier, or delivered via a Cloud/SaaS model?
• Contract Expiry Date: When does the current contract for this system expire (please include any viable extension periods)?
• Whether the council plans to change the system in the future