FOI Request - Systems and Contracts

Request 101003934643

1. What Financial and HR Enterprise Resource Planning (ERP) system or systems are currently used by your authority?

2. For each ERP system identified, what are the contract start and contract end dates, including any extension options where known?

3. Was the implementation of the ERP system undertaken directly with the software supplier, or through a third party implementation partner?

4. If an implementation partner was used, please provide the name of the partner organisation.

5. How does your authority collect payments from individuals, for example council tax, business rates, fines, rents, waste services, licensing, or similar charges?

6. What payment platform or system is currently used to facilitate these payments?

7. How was the payment platform procured, for example via a public sector framework, open tender, or direct award?

8. What are the contract start and contract end dates for the payment platform, including any extension options where known?