FOI Request - CRM Contract Information

Request 101003905902

Further to the council’s recently concluded tender for a CRM please could you advise:

1. What is the contract start date?
2. What is the length of the contract?
3. What are the one-off costs?
4. What are the annual costs?
5. Integrations with which 3rd party/back end software systems are specifically included in these costs? Please name the software suppliers and software in question.

Response 26-01-2026

The information requested is published and accessible in a previous FOI response on the Moray Council website. It is therefore exempt under section 25 of the Freedom of Information (Scotland) Act 2002, information otherwise accessible. For ease of reference please find a link to the web page here: .http://www.moray.gov.uk/moray_standard/page_165059.html