FOI Request - Pothole Compensation Claims
Request 101003866364
Please could you provide the following information regarding pothole-related compensation claims made against your council in the last two calendar years (2023, 2024 and 2025):
1. The total number of compensation claims submitted by motorists for vehicle damage caused by potholes.
2. The individual claim amounts submitted (or, if redacting is required, the range of claim values e.g. £0–£100, £101–£250, etc.).
3. Whether each claim was successful, rejected, or is still pending.
4. The total amount of compensation paid out by the council for pothole-related claims in each year.
Response 31-10-2025
| 2023 | 2024 | 2025 | |
| 1. Claims submitted | 61 | 36 | <5 claims so far |
| 2. Individual Claim amounts | Not held. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held. | ||
| 3. Successful/Rejected/Pending | 49 Claims repudiated, 10 settled, <5* not pursued | 30 Claims repudiated, <5* Settled, <5* still pending | <5* pending |
| 4. Total compensation paid out | £1269.52 | £506.10 | £0.00 (so far) |
*The low numbers associated with this response may result in the identification of individuals. Therefore numbers between 1 and 5 have
been redacted and marked with <5 instead. This response is exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal information
Please Note: Payments are reimbursements for damage/loss through insurance – not compensation
All claims and legal costs are covered in our insurance premium