FOI Request - Home Maintenance and Improvements

Request 101003839754

1.  I would like to know the number of complaints received by the Local Authority’s Trading Standards service relating to Home Maintenance and Improvements; broken down by breach type (Case Codes) : 1) Criminal 2) Civil”.

Received between 19/8/2024 – present.

2.   I would also like to know the number of complaints within the same time period received by the Local Authority’s Trading Standards service relating to Home Maintenance and Improvements that were classified as "Suspected Scam/rogue trader".

3.  Can you also tell me how many Trading Standards officer(s) you have in your authority.

4.  I also want to know how many traders within the home maintenance and improvements sector have been subjected to successful prosecution during the time frame above.

Response 15-09-2025

1. Civil – 17       Criminal - 13

2. Total suspected of being scam/rogue out of the above numbers = 11

3. Due to the low numbers involved (between 1 and 5), release of this information could result in the identification of individuals. This information is therefore exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - Personal Information.

4. None