FOI Request - Penalty Charge Notices

Request 101003819677

I am writing under the Freedom of Information Act 2000 to request the following information regarding Penalty Charge Notices (PCNs) issued by Civil Enforcement Officers (CEOs) in your borough:

1. Over the past two years (from June 2023 to June 2025), how many PCNs have been issued by CEOs where the observation time recorded was zero minutes (i.e. where the start and end of observation are recorded as the same time)?

Please break this data down by contravention code and by month/year, if available.

2. If available, please provide a copy of the council’s policy or internal guidance regarding observation periods, particularly for contravention code 11 - “Parked without payment of the parking charge”.