FOI Request - Missed Bin Collections Data

Request 101003753862

Regarding missed bin collections in Moray Council for both household and commercial waste. Please provide the following information:

1.  Total number of missed bin collections reported each month for the past 12 months, (March 2024 - March 2025, or nearest available), broken down by:

o Household waste
o Recycling waste
o Food waste
o Garden waste
o Commercial waste

(Where each is possible, if a collection type for a specific waste type isn’t provided, please note this.)

2.  Reasons recorded for missed collections, if available (e.g., vehicle breakdowns, staffing issues, blocked access).

3.  Whether a return collection was scheduled and completed

4.  Response times and actions taken to resolve above issues.