FOI Request - Social Care Information 2018 - 2019

Request 101003748138

I would like to request the following data for the full financial year of 2018 – 2019

A  Social Care Referrals & Support for the stated period, please provide the total number of people referred for the following services due to medical conditions:

Occupational Therapy (OT) assessments
Home adaptations (e.g., ramps, stair lifts, wet rooms)
Social care support (e.g., carers, personal assistants)

B.  For each service, please provide the average waiting time from referral to:
The initial OT assessment
A decision on home adaptation approvals
The start of social care support

C.  Additionally, please provide the number of home adaptation applications that were:
Approved
Declined (including a breakdown of reasons, if recorded)

D.  For approved home adaptations, please provide:
The average waiting time from application to completion.

E.  Social Care Costs & Funding. Please provide the total council expenditure on:
OT assessments
Home adaptations
Social care support.

F.  Additionally, please confirm:
The number of people who had to self-fund their home adaptations due to not meeting council criteria.

G.  If OT assessments are funded as part of a block fund:
Please provide a breakdown of the block fund allocation for each service provided by the relevant service provider.

H.  If an internal breakdown does not exist, please confirm how decisions are made regarding the funding allocation for OT assessments.

I.  If no such review, assessment, or internal estimate of OT funding has ever been conducted, please explicitly confirm this.

To avoid ambiguity: Please do not respond stating that "individual service spending cannot be identified" unless the council has never reviewed, assessed, or monitored this allocation. If this is the case, I request explicit confirmation that no breakdown has ever been recorded.

J. Complaints & Appeals For the stated period, please provide the total number of formal complaints received relating to:
Delays in OT assessments
Being denied access to home adaptations or social care support

K.  Poor communication or lack of support from social care services for each complaint category, please provide the number that resulted in:
A formal apology
A successful appeal, where the original decision was overturned.

L.  Additionally, if any internal reports or audits have been conducted by the council on:
The impact of NHS delays on social care demand, please provide copies or summaries.