FOI Request - Garden Related Complaints

Request 101003724256

I am writing to request information under the Freedom of Information Act 2000. The purpose of this request is to gather data on complaints received by your council regarding the state of gardens.

I am aware that some councils would log some reports as a request for service, rather than an official complaint. Please include these instances within the response.
Specifically, I am seeking information on the following:

1. The total number of complaints received by the council about residential gardens for each of the past five years from 2020 to 2024.

2. If held, a breakdown of these complaints by category, indicating the nature of the complaint (e.g., maintenance issues, dog fouling, safety concerns, rubbish complaints, overgrown, unsightly etc.).

3. If held, any actions or measures taken by the council to address these complaints.