FOI Request - Adult Social Care Services 2023-24

Request 101003691128

I would be grateful if you could provide the following information regarding domiciliary care, supported living, and complex care services within your local authority for the period:  

Financial years 2023 and 2024:

1.  Contact details (name, job title, email, and phone number) for managers or commissioning leads responsible for domiciliary care, supported living, and complex care services. If available, please also include contact details for managers linked to specific service user types, such as:
o Children and young people.
o Adults with physical or learning disabilities.
o Mental health service users.
o Substance misuse or addiction recovery.
o Autism and ADHD.
o Forensic or ex-offender support.
o Complex care needs (e.g., ventilated patients, PEG feeding, spinal injuries).
o Dementia care.
o Palliative or end-of-life care.
o Hospital discharge and reablement services.

2.  An explanation of the process for becoming an approved provider of domiciliary care, supported living, or complex care services. Please include details of any frameworks or approved provider lists, selection criteria, renewal timelines, and whether you accept spot purchasing outside frameworks. If so, what percentage of contracts are awarded to spot providers and why?

3.  Data on current and projected demand for each service user type above, including referrals made, unmet needs or shortages, geographic areas with high demand, and future forecasts (3–5 years).

4.  Details on types of accommodation required (e.g., HMOs, single houses, apartment blocks, wheelchair-accessible homes) and any known shortages or waiting lists.

5.  Financial information, including rates paid to providers for domiciliary care (hourly), supported living (weekly by care level), and complex care (e.g., waking nights or enhanced support). Please also include exempt accommodation rents (lowest and highest rates) and any rates currently under appeal or dispute.

6.  List of providers on your framework for domiciliary care and supported living.

7.  Copies or links to your Market Position Statement for Adult Social Care or other related reports, as well as any needs assessments, gap analyses, or planning reports for future services and commissioning strategies.

8.  Details on the tendering process for securing contracts and any current or upcoming tenders for these services. Please also advise how providers can register to receive updates about tendering opportunities.

9.  Data on out-of-borough placements, including the number of service users placed into your borough by other councils and placed outside your borough by your authority. Please also specify which services these placements required.

Response 30-01-2025

1. o        Children and young people. cfcommissioning@moray.gov.uk
o            Adults with physical or learning disabilities. – commissioning@moray.gov.uk
o            Mental health service users. - – commissioning@moray.gov.uk
o            Substance misuse or addiction recovery. - – commissioning@moray.gov.uk
o            Autism and ADHD. - – commissioning@moray.gov.uk
o            Forensic or ex-offender support. cfcommissioning@moray.gov.uk
o            Complex care needs (e.g., ventilated patients, PEG feeding, spinal injuries). – commissioning@moray.gov.uk
o            Dementia care. – commissioning@moray.gov.uk
o            Palliative or end-of-life care. – commissioning@moray.gov.uk
o            Hospital discharge and reablement services. – commissioning@moray.gov.uk

2. We use frameworks developed by Scotland Excel https://home.scotland-excel.org.uk/

3. Quarterly returns are submitted to https://publichealthscotland.scot/healthcare-system/social-and-community-care/
Additional data can be found https://statistics.gov.scot/data_home

4. Not held. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held.

5. We do not have breakdown requested. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held.

 However, annual information is available in the Contracts Register that is published on the Moray Council website. This information is therefore exempt under section 25 of the Freedom of Information (Scotland) Act 2002, information otherwise accessible. For ease of reference please find a link to the web page here: http://www.moray.gov.uk/downloads/file101332.pdf.

6. This can be accessed through Scotland Excel https://home.scotland-excel.org.uk/

7. All strategies can be found published and online on the HSC Moray website. This information is therefore exempt under section 25 of the Freedom of Information (Scotland) Act 2002, information otherwise accessible. For ease of reference please find a link to the web page here: https://hscmoray.co.uk/strategic.html

8. Please find information on the Tender Process here: http://www.moray.gov.uk/moray_standard/page_87346.html

Any current tenders would be advertised on Public Contracts Scotland where you can opt to receive updates when tender opportunities are advertised.

9. We have no record of those placed by other councils. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held. 

Out of Area Clients: