FOI Request - Pothole Information
Request 101003667089
1. How many claims have been made against the Council for damage incurred to cars as a result of hitting potholes and for how much in cost? Please provide data from 2021-22, 2022-23, 2023-24, 2025-25 (to date).
2. What is the breakdown of claims upheld and declined in the same period and the total paid out compared to total claimed.
3. The number of potholes reported to the council by drivers in the fiscal year 2021-22, 2022-23, 2023-24, 2024-25 (to date) with a breakdown by fiscal year.
Response 29-11-2024
1. & 2. Please Note: Payments are reimbursements for damage/loss through insurance – not compensation!
All claims and legal costs are covered in our insurance premium!
| 2021/22 | 2022/23 | 2023/24 | 2024/25 to date | |
| Successful claims | <5* | <5* | 6 | <5* |
| uncuccessful | 48 | 55 | 57 | 56 |
| ongoing | <5* | 9 | 7 | 10 |
| Payments | £2,352.31 | £85.50 | £1,133.54 | £484.95 |
*Numbers of 5 or less have been redacted (*) as low numbers may lead to the identification of individuals. This information is therefore exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - Personal Information.
3.
| Financial Year | Total reports for year |
| 2021/22 | 740 |
| 2022/23 | 754 |
| 2023/24 | 1193 |
| 2024/25 | 476 |
Please note, the answer for question 3 will include all enquiries, as we do not know hold information on whether it was a driver, pedestrian or cyclist etc. reporting.
Included in this answer are items listed as 'carriageway defects', as this is how they are recorded..