FOI Request - Parking Transactions and Income Data
Request 101003662319
I would like to request detailed information on parking within your local authority for the period from April 2023 to March 2024.
1. On-Street Parking Transactions and Revenue
• Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
Response:
• On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
Response:
• Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
Response:
• On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
Response:
2. Off-Street Parking Transactions and Revenue
• Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
Response:
• Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
Response:
• Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
Response:
• Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
Response:
3. Payment Methods for Parking Transactions
• List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
Response:
o Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
Response:
• Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.
Response:
o Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused
Response:
4. Pay on Foot / Pay on Exit Car Parks
• Pay on Foot / Pay on Exit Car Park Overview:
o Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
Response:
o Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
Response:
• Pay on Foot / Pay on Exit Car Park Transactions:
o Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
Response:
o Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
Response:
o Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.
Response:
5. Future plans
• Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
o Pay by phone supplier
o P&D Machine provision
o Pay on Foot / Pay on Exit equipment
Response:
• Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?
Response:
Response 19-11-2024
1. On-Street Parking Transactions and Revenue - NIL
• Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
Response: N/A
• On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
Response: N/A
• Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
Response: N/A
• On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
Response: N/A
2. Off-Street Parking Transactions and Revenue
• Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
Response: 623,603
• Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
Response: 217,979
• Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
Response: £908,773.42 gross
• Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
Response: £349,708.86
3. Payment Methods for Parking Transactions
• List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
Response: Cash, Mobile App option in all car parks. In addition in 5 car parks Card and contactless
o Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
Response: Car park Machines Metric Mobile App Pay by Phone
• Pay by phone Parking: Please provide the name of the 'pay by phone' supplier used by the Council today e.g Ringo, Paybyphone, Just park.
Response: Pay by Phone
o Please confirm the current contract expiry for the Council's 'pay by phone' service, including any extension options that are available / unused
Response: December 2024
4. Pay on Foot / Pay on Exit Car Parks N/A
• Pay on Foot / Pay on Exit Car Park Overview: N/A
o Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
Response: N/A
o Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
Response: N/A
• Pay on Foot / Pay on Exit Car Park Transactions:
o Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
Response: N/A
o Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
Response: N/A
o Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.
Response: N/A
5. Future plans
• Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
o Pay by phone supplier
o P&D Machine provision
o Pay on Foot / Pay on Exit equipment
Response: Pay by Phone supplier in process of being reviewed
• Please could the Council confirm whether they have any plans to join the government's National Parking Platform in the future?
Response: Not at this time