FOI Request - Parking Transactions and Income Data

Request 101003662319

I would like to request detailed information on parking within your local authority for the period from April 2023 to March 2024.

1. On-Street Parking Transactions and Revenue

•  Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
Response:  

•  On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
Response:

•  Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
Response:

•  On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
Response:

2. Off-Street Parking Transactions and Revenue

•  Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
Response:

•   Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
Response:

•  Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
Response:

•  Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
Response:

3. Payment Methods for Parking Transactions

•  List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
Response:

o  Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
Response:

•  Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.
Response:

o  Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused
Response:

4. Pay on Foot / Pay on Exit Car Parks

•  Pay on Foot / Pay on Exit Car Park Overview:

o  Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
Response:

o  Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
Response:

•  Pay on Foot / Pay on Exit Car Park Transactions:

o  Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
Response:

o  Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
Response:

o  Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.
Response:

5. Future plans

•  Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
o Pay by phone supplier
o P&D Machine provision
o Pay on Foot / Pay on Exit equipment
Response:

•  Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?
Response:

Response 19-11-2024

1. On-Street Parking Transactions and Revenue - NIL

•  Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
Response:  N/A

•  On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
Response:  N/A

•  Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
Response:  N/A

•  On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
Response: N/A

2. Off-Street Parking Transactions and Revenue

•  Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
Response:    623,603

•   Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
Response:   217,979

•  Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
Response:   £908,773.42 gross

•  Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
Response:   £349,708.86

3. Payment Methods for Parking Transactions

•  List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
Response:    Cash, Mobile App option in all car parks.   In addition in 5 car parks Card and contactless

o  Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
Response:    Car park Machines Metric   Mobile App Pay by Phone

•  Pay by phone Parking: Please provide the name of the 'pay by phone' supplier used by the Council today e.g Ringo, Paybyphone, Just park.
Response:   Pay by Phone

o  Please confirm the current contract expiry for the Council's 'pay by phone' service, including any extension options that are available / unused
Response:  December 2024

4. Pay on Foot / Pay on Exit Car Parks  N/A

•  Pay on Foot / Pay on Exit Car Park Overview:  N/A

o  Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
Response:   N/A

o  Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
Response:   N/A

•  Pay on Foot / Pay on Exit Car Park Transactions:

o  Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
Response:   N/A

o  Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
Response:   N/A

o  Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.
Response:   N/A

5. Future plans

•  Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
o Pay by phone supplier
o P&D Machine provision
o Pay on Foot / Pay on Exit equipment
Response: Pay by Phone supplier in process of being reviewed

•  Please could the Council confirm whether they have any plans to join the government's National Parking Platform in the future?
Response: Not at this time

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