FOI Request - Pothole Complaints and Compensation

Request 101003602692

1.  The number of motorists who have lodged a complaint about a pothole and requested compensation.

2.  The number of people who have received a payout for pothole compensation.

3.  The total amount paid by the council for pothole compensation.

Please provide the data for each of these points over the last three years (June 2021 -May 2022, June 2022 – May 2023, June 2023 -May 2024), broken down by year.

Response 30-07-2024

Question June 2021 -May 2022 June 2022 – May 2023 June 2023 -May 2024
1. 58 20 71
2. <5* <5* <5*
3. £1,067.79 £85.50 £648.59

*Due to the low numbers involved (between 1 and 5), a breakdown of the number of people who received a payout each year could lead to the identification of individuals. This information is therefore exempt under section 38(1)(b) of the Freedom of Information (Scotland) Act 2002, personal information.

Please Note:  Payments are reimbursements for damage/loss through insurance – not compensation. 

                                         All claims and legal costs are covered in our insurance premium

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