FOI Request - Debt Collection
Request 101003418211
Updated request received for question 3 on 23-10-2023.
1. How many court summons have your council issued in the following years: so far in 2023/24; 2022/23; 2021/22; 2020/21; 2019/ 2020; 2018/ 19?
2. How many times have sheriff officers visited the homes of constituents on behalf of the council for the purpose of debt collection for the following years: so far in 2023/24; 2022/23; 2021/22; 2020/21; 2019/ 2020; 2018/ 19?
3. How many times have the council referred to enforcement agents for the purpose of debt collection for the following years: so far in 2023/24; 2022/23; 2021/22; 2020/21; 2019/ 2020; 2018/ 19?
4. Has the council carried out any quality impact assessments on debt collection services? If so, would I be able to request access to this document?
5. How many complaints have been made to your council due to actions taken by sheriff officers in the following years: so far in 2023/24; 2022/23; 2021/22; 2020/21; 2019/ 2020; 2018/ 19?
Response 10-11-2023
1. For Housing and Property only:
| 2023/24 | 19 as at 25/10/2023 |
| 2022/23 | 18 |
| 2021/22 | 14 |
| 2020/21 | 8 |
| 2019/20 | 94 |
| 2018/19 | 82 |
Total 235
49 cases that were cited to court to monitor payments were later recalled to conclude the case = 186 accounts
2. For Taxation:
| Council Tax | Non-Domestic Rates | Sundry Debtors | |
| 2023/24 (up to 25/10/23) | 1606 | <5* | 0 |
| 2022/23 | 2592 | 152 | 0 |
| 2021/22 | 2985 | 43 | <5* |
| 2020/21 | 2435 | <5* | 0 |
| 2019/20 | 4199 | 68 | 15 |
| 2018/19 | 2580 | 59 | <5* |
* The low numbers associated with this response may result in the identification of individuals. Therefore numbers between 1 and 5 have been redacted and marked with an asterisk instead. This response is exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal information.
3. For Housing and Property:
| 2023/24 | 21 as at 25/10/23 |
| 2022/23 | 183 |
| 2021/22 | 188 |
| 2020/21 | 118 |
| 2019/20 | 184 |
| 2018/19 | 154 |
For Taxation:
| Council Tax | Non-Domestic Rates | Sundry Debtors | |
| 2023/24 (up to 25/10/23) | 2495 | 0 | 0 |
| 2022/23 | 4203 | 383 | 0 |
| 2021/22 | 5058 | 380 | 0 |
| 2020/21 | 3152 | 0 | 0 |
| 2019/20 | 5623 | 145 | 156 |
| 2018/19 | 5369 | 222 | 291 |
4. No.
5.
| 2023/24 | 6 |
| 2022/23 | 13 |
| 2021/22 | <5* |
| 2020/21 | 0 |
| 2019/20 | <5* |
| 2018/19 | <5* |
* The low numbers associated with this response may result in the identification of individuals. Therefore numbers between 1 and 5 have been redacted and marked with an asterisk instead. This response is exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal information.