FOI Request - Policies for Compensation Payments

Request 101003411335

One of the remedies that the Ombudsman suggests as a result of complaints that are upheld is that compensation / redress payments should be made to the complainant.

1. Please provide copies of any internal documents or policies used by the council when deciding how much compensation / redress should be made to members of the public following complaints they have made.

Response 31-10-2023

1. Not held. There is no set policy on this topic. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held.