FOI Request - Email Communications Platform

Request 101003372992

I would be most grateful if you would provide me, under the Freedom of Information Act.

1. Does the Authority have a contract in place with an external provider for an email communications platform that enables it to design and send batch emails (whether this be marketing, public campaigns, public information alerts) to subscribers that have signed up to receive such communications from the Council?

2. If so, is there a public award listing for the placement of this contract? Please provide the link.

3. If not, please can the Authority provide the:
3a. Name of the supplier
3b. Summary of the service
3c. When the contract started
3d. When the contract will come up for renewal

4. Please provide the spend on this contract from contract start to date.

5. Is there an extension clause in the contract and, if so, what is the duration of the extension?

6. Who is the senior officer (outside of procurement) responsible for this contract?

Response 04-10-2023

1. Our news distribution list, name of the supplier: PRGLOO LTD. Please note, however, that this is not an opt-in system.

2. This information can be found in the Moray Council Contract Register which is published on the council website and therefore exempt under section 25 of the Freedom of Information (Scotland) Act 2002, information otherwise accessible. For ease of reference please find a link to the web page here:

3a) Name of the supplier: PR Gloo/Onclusive 

b) Summary of the service: News distribution; media enquiry logging and media coverage tracker.
c) When the contract started: May 2019
d) When the contract will come up for renewal: July 2024

4. This information is commercially sensitive so is therefore exempt under section 33(b) of the Freedom of Information (Scotland) Act 2002- Commercial Interests and Economy.

5. One year. 

6. Senior Communications Officer, contact:

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