FOI Request - Social Care Systems And Subject Access Requests

Request 101003289678

1. Who is the supplier of your current Adults social care case management system?

2. Do you have any plans to replace this system in the next 3 years?

3. Who is the supplier of your current Adults social care finance system?

4. Do you have any plans to replace this system in the next 3 years?

5. Who is the supplier of your current Children's social care case management system?

6. Do you have any plans to replace this system in the next 3 years?

7. Who is the supplier of your current Children's social care finance system?

8. Do you have any plans to replace this system in the next 3 years?

9. Who is the supplier of your current Education system?

10. Do you have any plans to replace this system in the next 3 years?

11. Do you have a backlog of Children's social care Subject Access Requests?

12. If so, approximately how many and what is the estimated date that this backlog will be cleared?

13. Do you use eLearning tools to support the use of your Children's and / or Adults Social Care case management systems?

14. If so, please specify. If not, do you have any plans to procure such tools in the next three years?

Response 27-04-2023

1. OLM Systems

2. Yes

3. There is no specific system for Social Care finance, the finances are recorded on the Financial Management System that is used for all Council services.  The supplier of this is Advanced Business Solutions.

4. Not known. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held.

5. OLM Systems

6. Yes

7. There is no specific system for Social Care finance, the finances are recorded on the Financial Management System that is used for all Council services.  The supplier of this is Advanced Business Solutions.

8. Not known. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held.

9. SEEMIS

10. No plans to replace the system.

11. No

12. Not applicable

13. Our Social Care Systems team provide all training face to face.  They have CareFirst User Guides for specific elements/tasks that all Users can access via CareFirst and SharePoint.

14. Not applicable