FOI Request - Council Tax Contacts

Request 101002974051

Please can you provide me with the following information under the Freedom Of Information Act 2000:-
The contact details for the Council Tax department at the council
A) The direct telephone number and options required to speak to a Council tax agent at the council
B) The days and times the phone line are open
C) The email address
D) A link to any online contact form
E) The name of the person who manages the department and their direct email address
F) Confirm which boroughs your council administers and if they work together or combine administration with other councils.
G) Please also advise if is it your policy to automatically award class B if your council has a housing association registered as a charity, and they meet the criteria or do you require an application to be issue for each change of occupation?

Response 21-02-22

A)          The direct telephone number and options required to speak to a Council tax agent at the council - 01343 563456. Further contact details can be found at  http://www.moray.gov.uk/moray_standard/page_100047.html and at http://www.moray.gov.uk/moray_section/section_107393.html - this information therefore falls under Section 25 of the Freedom of Information (Scotland) Act 2002 - information otherwise accessible. 
B)           The days and times the phone line are open - These details can be found at http://www.moray.gov.uk/moray_standard/page_100047.html and at http://www.moray.gov.uk/moray_section/section_107393.html - this information therefore falls under Section 25 of the Freedom of Information (Scotland) Act 2002 - information otherwise accessible. 
C)           The email address - revenues@moray.gov.uk. 
D)          A link to any online contact form - There is no general Council Tax contact form. This information therefore falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held. Contact details can be found at the links above. Please note there is an online Council Tax Change of Address form which can be found at this link: http://www.moray.gov.uk/moray_standard/page_88163.html
E)           The name of the person who manages the department and their direct email address - James Taylor is the Taxation Manager with email address james.taylor@moray.gov.uk
F)           Confirm which boroughs your council administers and if they work together or combine administration with other councils - Moray Council only administers properties within its geographical boundary
G)          Please also advise if is it your policy to automatically award class B if your council has a housing association registered as a charity, and they meet the criteria or do you require an application to be issue for each change of occupation? Moray Council does not automatically award class B discount, we would require an application each time.