FOI Request - Social Care Case Management Systems

Request 101002768241

1. Who is the current supplier(s) of your Children’s & Adults electronic Social Care Case Management System(s)?

2. Please state the name of the specific electronic Social Care Case Management product(s) you use for both Children’s & Adult services, including version number(s)?

3. How long have these product(s) been live?

4. In the past three years have you upgraded / are you upgrading your Children’s & Adults electronic Social Care Case Management System(s), to a product provided by your existing supplier?

5. If not, in the next three years are you planning to upgrade your Children’s & Adults electronic Social Care Case Management System(s), to a product provided by your existing supplier? If yes, please provide details, including planned go-live dates?

6. Are you currently in the process of procuring a new Children’s & Adults electronic Social Care Case Management System(s). This includes reviewing the effectiveness of the current system; assessing the market; conducting soft market testing; participating in any multi-organisational procurement projects? If yes, please specify, including timescales?

7. Are you currently in the process of implementing a new Children’s & Adults electronic Social Care Case Management System(s). If yes, please provide details, including planned go-live dates?

8. Is your current Children’s & Adults electronic Social Care Case Management System(s) currently under review for any other reason? For example: value for money; effectiveness; safety; usability etc?

9. Have you allocated any additional funding to support the improvement, development, upgrading or replacement of your Children's & Adults electronic Social Care Case Management System(s) over the next three years, beyond current operational activity. If so, how much?

10. Have any significant risks (i.e. medium to high) associated with your Children's & Adults electronic Social Care Case Management System(s) been identified in the past three year by your corporate risk management processes? If so, please specify?

Response 07-05-2021

1. OLM Systems

2. CareFirst v6.11.15.4

3. 1999

4. No

5. No

6. No

7. No

8. No

9. No

10. No