FOI Request - In-House Enforcement Team
Request 101002755168
Q1. Please specify the number of cases issued to the in-house enforcement team (where certificated enforcement agents are directly employed by the council) and the number of cases issued to external enforcement teams for the past 2 years and year to date:
| Debt Type | In-House Caseload 2018/2019 | External EA Caseload 2018/2019 | In-House Caseload 2019/2020 | External EA Caseload 2019/2020 | In-House Caseload 2020/2021 | External EA Caseload 2020/2021 |
| Council Tax | ||||||
| Business Rates (NNDR) | ||||||
| Parking Fines/ Charge Penalty Notices | ||||||
| Commercial Rent Arrears (CRAR) | ||||||
| Sundry Debts |
Q2. If applicable, please specify what system the local authority uses to administer in-house enforcement?
| System Name | Yes/No ? |
| Enforcer by Whyte & Co | |
| Lateral/ Click Debt | |
| Onestep/ CivicaCollect | |
| Other eg. Excel Spreadsheet/ Access (Please specify) |
Q3 Does the council consolidate data from across its different services to manage debt centrally i.e Operate a Single View of Debt function? If so, which system is used for administering this?
| System Name | Departments Involved |
Q4. Please specify any external enforcement agents contract end dates for the below debt types:
| Debt Type | Contract End Date |
| Council Tax | |
| Business Rates (NNDR) | |
| Parking Fines/ Charge Penalty Notices | |
| Commercial Rent Arrears (CRAR) | |
| Sundry Debts |
Q5. The name and job title of the senior officer/ manager (outside of procurement) responsible for internal and external enforcement agents?
| Debt Type | Senior Officers Name | Job Title | Contact Phone Number | Contact Email Address |
| Council Tax | ||||
| Business Rates (NNDR) | ||||
| Parking Fines/ Charge Penalty Notices | ||||
| Commercial Rent Arrears (CRAR) | ||||
| Sundry Debts |
Response 16-04-2021
Moray Council does not operate an in-house enforcement team (i.e. one in which certificated enforcement agents are directly employed by the council). Your request may not be applicable in Scotland.