FOI Request - BACS Payments and Direct Debit Collection Software

Request 101001394960

I am writing to you under the Freedom of Information Act 2000 to request the following information from Finance (Accounts Receivable/Payable) and IT (Information Technology):

1. Who provides the organisations BACS payments and Direct Debit collection software?
2. Please provide a list of your suppliers of the above software.
3. How you came to the decision to choose these companies?
4. Are these solution(s) hosted on premise or cloud hosted?
5. Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2014/2015 and 2015/2016.
6. When does your current contract(s) with BACs payment and direct debit collection software expire?
7. Will this service(s) be tendered and if so where?
8. What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period?
9. With whom does the organisation hold its primary bank account?
10. Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation?
11. What payments types does the organisation use? (e.g Bacs (Direct Credit), Direct Debit, Faster Payments, etc.).
12. Who is the person responsible for BACS processing and Direct Debit collection software?
o Name
o Position
o Telephone Number
o Email

Response 24-01-2017

1. Bottomline Technologies

2. Bottomline Technologies

3. Competitive Tender some years ago

4. Hosted on premise

5. 2014/15: £5,867.73; 2015/16: £5,389.84

6. Recurring support maintenance only

7. No

8. See Question 5

9. Bank Of Scotland

10. No

11. Bacs, Direct Debit, Faster Payments, Chaps

12. There is no one person responsible for the BACS processing and Direct Debit collection software as it is a decision made by the Finance team of Corporate Services, contactable at finance.enquiries@moray.gov.uk