Emergency Preparations you can do

Prepare Yourself

Emergencies happen and they could happen at any time.

Find out how to protect yourself, your home, your family and your business. Make plans and get information at Ready Scotland http://www.scotland.gov.uk/Topics/Justice/public-safety/ready-scotland External website logo

This website provides information on actions you can take to protect yourself before an emergency occurs.


During or following an emergency for safety reasons it may become necessary for you to be evacuated from:

  • your home
  • place of work
  • shopping centre
  • bus or train
  • or any other areas

If you are advised to evacuate, follow the instructions given; they are for your safety.

  • If the police ask you to leave your home or any other area, please co-operate; they will only ask you to leave if it is essential for your own safety.
  • Listen to the evacuation instructions carefully.
  • They will probably ask you to go to a 'place of safety' which is likely to be a Rest Centre set up by the council.
  • If you have made alternative arrangements and don't go to or stay at the support centre please let the police or council staff know. Your family and friends may be concerned about your whereabouts if you are missing and unaccounted for.
  • If you have neighbours who require additional support, check that they are safe and inform the emergency services that they require assistance.
  • If you need additional support, make sure the emergency services and or council are made aware of this so that arrangements can be made for you.
  • If there is time, take any medication, warm clothes, any special foods, personal documents, valuables with you.
  • Before you leave, make sure fires are off or out, switch off gas and electricity and lock up doors and windows.

Whatever the situation, is it is vital that you keep yourself informed

The council and emergency services will provide updated information with regard to the ongoing situation. This will be available:

  • on local radio stations
  • at Rest Centres or other facilities which may be set up
  • on emergency services and/or Council websites

Rest Centres

A Rest Centre is a place of safety and shelter for evacuees.  Whilst it would only be for a short-term duration it could, in certain circumstances, be required for overnight facilities.  This would be set up and managed by the Moray Council with support from Voluntary Agencies.  Other agencies will be brought in to provide specialist services if required.

The type of premises generally used for Rest Centres in Moray are typically Community Education Centres or town or village halls.

The following support or services will be provided:

  • registering and recording of evacuees to ensure they receive appropriate support
  • catering
  • arranging longer term accommodation provision
  • first aid
  • enabling contact with family and friends
  • providing information on the emergency and its impacts

Accessing Information

Providing reliable and regular information to those affected by emergencies is a priority for all agencies. During, and where possible ahead of an emergency, messages will be relayed over local and sometimes national radio and television networks, as well as other existing communication channels with communities, will be used to warn and inform you about incidents and emergencies in your area.

Information about current emergencies will be posted on this website, where there will also be links to related sites depending on the emergency. For example during a flood related emergency the site will link to the Scottish Environment Protection Agency and agencies that can advise on issues such as repairs to damaged property and insurance matters.

Getting Information

In the event of a major emergency, information to the public will be broadcast on national television and radio networks as well as local channels. Listen out for emergency phone numbers.


  • BBC1
  • BBC2
  • Sky News


  • Moray Firth  Radio
    • 97.4, 96.6, 96.7, 102.5, 102.8FM
    • 1107AM  
    • Online
  • Radio Scotland
    • 92.4 - 94.7 and 810 MW

Be a good neighbour and pass on information to those who may have missed the warnings and check on any neighbours requiring extra support

Severe Weather

Severe weather has the potential to cause danger to life or widespread disruption to communications or transportation. The Met Office provides information through their National Severe Weather Warning Service and you can sign up for free email alerts to keep up to date with weather warnings on their website at National Severe.  
http://www.metoffice.gov.uk/about-us/guide-to-emails External website logo


Preparing for a flood

The prime responsibility for protecting property from flooding lies with the property owner.

Scottish Environmental Protection Agency (SEPA) can provide you with advance warning about when and where they are likely to occur through the Floodline service; which means that you can take action to limit the consequences for your home or business.  

Sign up for flood messages on their website http://www.floodlinescotland.org.uk External website logo

Flood warning information is also available from the SEPA website or on by calling FLOODLINE 0845 988 1188.

The SEPA website also provides information on actions you can take to prepare for flooding http://www.floodlinescotland.org.uk/prepareforflooding/index.html External website logo

The Scottish Flood Forum is a Other useful information to prevent and prepare for flooding is available on the Flood Forum Website http://www.scottishfloodforum.org/ External website logo

The Scottish Flood Forum is funded by the Scottish Government and works in partnership with SEPA and other relevant organisations. They are a community based organisation, supporting and representing those affected by or ‘at risk’ of flooding.  The Scottish Flood Forum provide flood information awareness, education and training (to all sectors) to reduce risk and assist in the recovery of flooding. Their website also provide helpful suggestions on preventing and preparing for flooding events.  http://www.scottishfloodforum.org/factsheets/ External website logo

During a flood

The responsibility for protecting property during a flood rests with the property owner and there is no statutory duty for a Local Authority to provide sandbags. However, the Council may, where resources and priorities allow, react to anticipated or reported incidents and provide assistance including sandbagging operations where such action can reduce the flood inundation. The Council will not generally provide sandbags in advance to communities at risk of flood inundation as a precautionary measure unless the forecast conditions and/or SEPA indicate a high level of risk.

For health and safety reasons, access to Council depots will be controlled and limited. The Council may distribute pallets of sandbags to strategic points to allow the public to help themselves during flooding events. Locations will be advised by, for example, press releases, the Council's web site or via the Contact Centre. Individuals who, due to for example age or disability, need assistance with accessing sandbags for self help at strategic points, should get in touch with the Council to request assistance.

Any individual wishing to purchase sandbags for private use should do so from a local builder's merchants or garden centres.

You can read the full Council Policy on sandbags (PDF).

Electricity Power Cuts

Flooding and your power supply (PDF)

Scottish and Southern Energy have prepared a couple of useful leaflets which can be found at this link http://www.ssepd.co.uk/CustomerInformationLeaflets/

  • SHEPD – What we do for you (includes information on the priority service for vulnerable people)
  • SHEPD – Preparing for winter (includes information on things you can do to prepare for a power cut).

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