Accessibility statement for Moray Council

This accessibility statement applies to the main Moray Council website (www.moray.gov.uk). It does not apply to the following subdomains:

  • bindayfinder.moray.gov.uk
  • housingoffer.moray.gov.uk
  • secure.moray.gov.uk
  • libindx.moray.gov.uk
  • online.moray.gov.uk
  • publicaccess.moray.gov.uk
  • interchange.moray.gov.uk

This website is run by Moray Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change contrast levels (normal and high)
  • magnify the page up to 300% without the text spilling off the screen
  • navigate most of the website using a keyboard

We are continually working to improve the usability and accessibility of our website so that users with disabilities can benefit from an improved experience.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some PDF documents are not fully accessible to screen reader software
  • some images across the site do not have appropriate text alternatives
  • some interactive elements do not meet accessibility requirements

Feedback and contact information

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please email:
webmaster@moray.gov.uk

We’ll consider your request and get back to you within 5 business days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
webmaster@moray.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Moray Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs and documents

Some of our PDF documents are not fully accessible:

  • headings are not always correctly structured (WCAG 2.2 success criterion 1.3.1 – Info and Relationships)
  • some documents do not define a language (WCAG 2.2 success criterion 3.1.1 – Language of Page)
  •  some images in documents do not have text alternatives (WCAG 2.2 success criterion 1.1.1 – Non-text Content)

Images across the website

  • some images do not have appropriate text alternatives (WCAG 2.2 success criterion 1.1.1)
  • some images contain embedded text which cannot be interpreted by assistive technologies (WCAG 2.2 success criterion 1.4.5 – Images of Text)

Newsroom

  • some related news article images contain embedded text and are not accessible (WCAG 2.2 success criterion 1.4.5)
  • keyboard focus is not visible on the featured news article image (WCAG 2.2 success criterion 2.4.7 – Focus Visible)

MyAccount

  • the MyAccount logo contains embedded text and is not accessible (WCAG 2.2 success criterion 1.4.5)
  • required ARIA parent roles (such as menu or menubar for menuitem elements) are not present in the Passkey section (WCAG 2.2 success criterion 1.3.1)

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

What we’re doing to improve accessibility

We plan to:

  • add text alternatives for all images by the end of 2026
  • ensure all new content meets accessibility standards

We test our website regularly using automated software provided by Siteimprove. This helps us monitor performance and identify accessibility issues which we then address.

Our current compliance scores are:

  • WCAG Level A: 95.7%
  • WCAG Level AA: 93.4%

Preparation of this accessibility statement

This statement was prepared on 23 March 2026.

It was last reviewed on 23 March 2026.

This website was last tested on 17 March 2026.

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