Accessibility Statement

This accessibility statement applies to Moray Council.

We are continually working to improve the usability and accessibility of our website so the users with disabilities can benefit from the overall experience.   

Our aim is to consistently meet Double A standard of the Web Content Accessibility Guidelines 2.1.

This statement only applies to our main website at www.moray.gov.uk. It does not apply to sub-domains sites

  • Morinfo.moray.gov.uk
  • Welfaremap.moray.gov.uk
  • Bindayfinder.moray.gov.uk
  • Findmynearest.moray.gov.uk
  • housingoffer.moray.gov.uk
  • housinglist.moray.gov.uk
  • rentbalance.moray.gov.uk
  • secure.moray.gov.uk
  • maps.moray.gov.uk
  • libindx.moray.gov.uk
  • online.moray.gov.uk
  • publicaccess.moray.gov.uk
  • interchange.moray.gov.uk

We strive to make the website easy to use for the majority of users including people with disabilities.

For example, you should be able to:

  • change the contrast levels (Normal and High).
  • Magnify the page up to 300% using the browser settings with most the information staying on the page.
  • Use keyboard inputs to navigate most the website.

How accessible this website is

Moray Council is mostly conformant and currently sits at a DoubleA level  of WCAG 2.1.

Although we aim to meet this standard, in some areas we have not achieved it yet, and work is ongoing to do so.

Parts of the Moray Council website are not fully accessible:

  • There is still a large number of PDFs inaccessible on the site.
  • The Cookie Control can only be accessed last when toggling through the page by clicking tab on the keyboard.

Feedback and contact information

If you need information on this website in a different format please email webmaster@moray.gov.uk

We will consider your request and get back to you in 5 business days.

Reporting accessibility problems with this website

Moray Council   is constantly looking to improve the accessibility of this website.

If while using the website you encounter any problems not listed on this page or think we’re not meeting accessibility requirements, email webmaster@moray.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Moray Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to

  • Innacessible PDFs

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Innacessible PDFs

Non-compliance with the accessibility regulations

A large amount of PDFs created after September 2018 which have the following problems.

  • The document is missing a language definition  
  • The image has no alternative presentation
  • Some image has no text alternative presentation, so screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by the end of 2022. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

Cookie Control Tab

The Cookie Control tab can only be accessed last when toggling through the page by clicking tab on the keyboard.

Preparation of this accessibility statement

This statement was prepared on 20th October 2021. It was last reviewed on 20th October 2021.

This website was last tested on 18th October 2021. The test was carried out by Siteimprove.

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