FOI Request - Unclaimed Credit Balances NDR

Request 101000339204

We wish to obtain the information, from the Council, relating to unclaimed Credit Balances.

We request a breakdown of credit balances as at 01/04/15 accrued since your earliest records, for the amounts owing to all “incorporated” companies within the authorities billing area, including

• The name of each business in respect of which Non-Domestice Rate credit balances remain payable;
• The value of overpayment in each case which remains unclaimed;
• The year(s) in which overpayment was made; and
• The hereditament address

Response 05-05-2015

Non-Domestic Rate accounts which are in credit as the result of an adjustment or an overpayment are routinely dealt with as part of the daily duties of the Council's Revenues staff.

Newly-created credits are quickly refunded by users and this ensures that credit balances do not remain on accounts. The only exception occurs when staff deal with a dispute on an account or await information to allow the issue of the refund cheque to the appropriate payee.

In addition to these factors, some cheques are not cashed within the six-month period which will result in such a cheque being cancelled and the rates account again temporarily becoming overpaid.

I can, therefore, confirm there are no credits on Non-Domestic Rates accounts other than those the Council is currently unable to refund due to one of the factors that I have identified.

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