Having Difficulty Paying?

If you encounter any difficulties paying your Council Tax bill, please contact us as soon as possible. We will try to help you to resolve these problems and we promise that any conversation you have with us about your personal financial circumstances will be completely confidential.

Can I spread my payments over a longer period?

Yes but only if you make payment by direct debit. Click the link to see the instalment options available.

I've received a Council Tax Reminder/Final Notice, what should I do?

Unless you have paid the overdue amount within the past 7 days, please make payment of the overdue amount in accordance with the reminder or final notice you've received. There are a range of payment options. A direct debit will have been enclosed with the reminder or final notice, this is the Council's preferred method of payment and once completed and returned, should ensure you no longer receive reminders or final notices again. For information on payment by direct debit click on the link.

If however, you are encountering difficulties paying your Council Tax reminder or final notice, please contact us as soon as possible. We will try to help you to resolve these problems and we promise that any conversation you have with us about your personal financial circumstances will be completely confidential.

Contact Us

Customer Contact Team

ctaxweb@moray.gov.uk

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