FOI Request - NDR Credit Balances Outstanding
We are aware that all Billing Authorities hold on account sums of money that are due to be returned to ratepayers and for a variety of reasons have not been repaid and maybe considered untraceable by the Council. This maybe because Companies do not know that there is an overpayment, they may have moved premises, merges and/or changed their name or simply ceased trading. In such circumstances, the monies could be due to the creditors of that company.
We therefore request a breakdown of credit balances accrued since your earliest records, for the amounts owing to all “incorporated” companies within the authorities billing area, including
a. The name of each business in respect of which Non-Domestic Rate credit balances remain payable;
b. The value of overpayment in each case which remains unclaimed;
c. The year(s) in which overpayment was made; and
d. The hereditament address
I can confirm that Non-Domestic Rates accounts which are in credit as the result of an adjustment or an overpayment are routinely dealt with by the rates team. Newly-created credits are quickly refunded and this ensures that credit balances do not remain on accounts.
The only exception occurs when staff are dealing with a dispute on an account or they are awaiting information to permit the issue of the refund cheque to the appropriate payee. Some cheques may not be cashed within the six-month period which will result in the cheque being cancelled and the rates account temporarily becoming overpaid again
I can, therefore, state there are no long-term overpaid balances on Non-Domestic Rates accounts other than those the Council is currently unable to refund due to one of these factors.