Check your rent balance and make a payment at any time using our rent balance tool. First, you’ll need to sign up to myaccount and match it to your housing account.
We will tell you how much your gross rent is, but this may be reduced if you receive housing benefit or Universal Credit. Your rent is due each Monday for the week ahead, or you can pay in advance for a specific period, for example a month or six weeks. If your rent is up-to-date, you may be entitled to a number of rent free weeks during the year.
Full roll out of Universal Credit started in Moray from 27 June 2018. Our leaflet on Universal Credit gives more information on what full service means and advice on making a claim.
Paying your rent
You can pay your rent:
- by credit or debit card using our safe online payment system.
- at the Post Office or any PayPoint outlet, using your council house rent plastic payment card - please keep all receipts.
- by setting up a Standing Order. Remember to tell your bank if your rent changes as they won’t automatically update it.
- by setting up a Direct Debit. Any changes to your rent will be made automatically, and we will let you know beforehand.
- by housing benefit - if you receive housing benefit, this will pay some or all of your rent. You must pay any outstanding rent not covered by the benefit.
How we set council house rents
You can read our Rent Setting Policy, which was introduced in April 2006 and aims to make sure that rents are affordable. Currently our rents are amongst the lowest rents for local authorities in Scotland. Our leaflet on council house rents explains how we calculate your rent, what we use it for and how you can contact us.
Rent Consultation 2020 - 21
We are currently consulting on a proposed 3% increase to council housing rent for 2020- 2021.
You can find out more about the consultation and fill in the online survey before it ends on 10 January 2020.
DocumentsWelfare and Grants Application | Rent Setting Policy Revised 2013 | Rent Arrears Policy Revised 2013 |
Housing and Property