How to get to
Elgin Reception
A reception is open on Elgin High Street / Glover Street at the site of the former access point. It is open between 8.45am and 5pm (Mon-Fri), but not for regular enquiries. Instead, residents can visit to drop off forms or evidence, or to attend pre-booked appointments with council staff, for example housing or benefits.
To find Elgin Reception, see this map or read the descriptions attached below. To get here by public transport you can use this journey planner, and use Hitrans’ active travel map of Elgin (please verify with Stagecoach if bus routes are still operational).
By bicycle
When arriving by bicycle, the best place to park one’s bicycle is at the ‘Greyfriars Street HQ Annexe’ car park, just off the A96, which also has bicycle parking facilities. This is just around the corner from Reception, and is accessible through Greyfriar’s Street or through the end (East side) of the High Street. There are various bike racks against which the bicycle can be placed and securely attached (requires you to bring your own chain lock), a publically accessible bike shelter and the availability of a bicycle repair station with various tools and a pump with various valve adaptors. The stands and repair station are underneath a canopy.
Any feedback on our current Active Travel network, or requests for future infrastructure, please submit your ideas online through the Online Feedback Tool. This also provides a map with the current Active Travel network to be found in Moray.
By bus
Elgin’s bus station is at walking distance to Elgin Reception, and can be reached by going through St Giles Shopping Centre, then crossing the pedestrianised part of the High streets (known as the Plainstones area), and then onwards over pavements on the High street. The walk should take about 5-10 minute and is about 400 meters. Bus timetables can be found on the Stagecoach website.
By train
The train station is also at walking distance, about 950 meters / 0.6 miles away from Reception. The most pleasant way to walk is from Moss Street, onto Institution Road and then towards Abbey Road. There are pavements all along that route. It should take about 12-15 minutes. Train time schedules can be found at the Scotrail website.
Car parks
Car parks in Elgin. Surrounding streets can be found where parking is free of charge, but be aware that some have parking restrictions in place.
There are public EV charge points available at ‘Greyfriars Street HQ Annexe’ car park, ‘Cooper Park’ car park and at ‘Moray Street’ car park.
Information hubs
Information Hubs are available within all Moray Libraries - contact your local library for opening library hours and travel information. General enquiries about Council services can be made at Information Hubs, and residents can also access online services, free phone the contact centre, get help filling in council forms, and drop off forms or evidence.