FOI Request - Voids Due to Meter Delays

Request 101003386013

I am looking for information relating to housing let voids being caused due to delays in energy companies dealing with meter issues, i.e. when a pre-payment meter is in debt, off supply the meter needs exchanged or reset.

Under FOISA, please advise:

1. How many of your properties have pre-payment meters
2. How many void properties you have had in each quarter since April 2022
3. How many void properties are being delayed from re-let due to energy meter issues (examples above).  Of these, how many have been void for:
a) 1 month or more
b) 2 months or more
c) 3 months or more
d) 6 months or more
4. What is the average void delay caused by meter issues
5. How much debt is owed on void meters
6. What is the average weekly rent of a property in your stock
7. What is your average Weekly Void Rent Loss

Response 20-09-2023

1. Not held - The relationship and method of payment is between the utility company and the tenant, not Moray Council as the landlord. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held . 

2. Answers included in the attached spreadsheet.  Please note this only includes voids that have fallen vacant during the period, as part of our standard methodology.

3. -5. Not held. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held.

6. The average weekly rent for a property in 2022/23 was £65.13 and expected to increase to around £73.41 per week for 2023/24

7. The average Weekly Void Rent Loss for 2022/23 was £4,095.31