FOI Request - Translation and Interpretation Services

Request 101003343822

I am writing to you under the Freedom of Information Act 2000 regarding the translation and interpreting services, including BSL, used by the council. Please could you provide the following information:

1. Name of current service provider or providers
2. Copy of successful tender.
3. Final pricing of successful bidder.
4. Where was this opportunity advertised?
5. Expiry date of the current contract.
6. What was the contract value of all interpreting and translation services in 2022?
7. What proportion of your interpretation services were delivered through telephone in 2022?
8. What proportion of your interpretation services were delivered through video in 2022?
9. What were all the languages requested in 2022?
10. What languages were your suppliers not able to provide in 2022?
11. Please can you provide the name, job title, email address and contact number for the person(s) responsible for awarding any contracts relating to these services.

Response 19-07-2023

1.  This is exempt under Section 25 – Information Otherwise Accessible and available e.g. published on a website etc - for ease the information can be found in the Contract Register at http://www.moray.gov.uk/moray_standard/page_101331.html

2.  This information is commercially sensitive so is therefore exempt under section 33(b) of the Freedom of Information (Scotland) Act 2002

3.  This is exempt under Section 25 – Information Otherwise Accessible and available e.g. published on a website etc - for ease the information can be found in the Contract Register at http://www.moray.gov.uk/moray_standard/page_101331.html

4.  PCS Scotland website

5.   This is exempt under Section 25 – Information Otherwise Accessible and available e.g. published on a website etc - for ease the information can be found in the Contract Register at http://www.moray.gov.uk/moray_standard/page_101331.html

6.  Spend for all live contract suppliers in 22/23 totalled £19,744

7.  11%

8.  17%

9.  BSL
Albanian
Arabic
Bengali
BSL
Bulgarian
Cantonese
Chinese
Farsi
Hungarian
Latvian
Mandarin
Polish
Portuguese
Punjabi
Romanian
Russian
Spanish
Turkish
Ukrainian

10.  None

11.  Don Toonen
       Equal Opportunities Officer
       don.toonen@moray.gov.uk