FOI Request - Recycling Centre Complaints

Request 101002523334

I would like to obtain the following information:

• Since 1 June 2020  to date (inclusive) how many complaints have been received by the local authority about recycling centres in the local authority area?
• Please provide any correspondence from members of the public or otherwise to the council on the subject of recycling centres and/or waste centres/dumps  from 1 June to date (inclusive).
• Please provide any complaints received from members of the public or otherwise to the council on the subject of recycling centres during the period 1 June to date (inclusive).

Any information provided above should be anonymised to prevent identification of individuals involved.

Response 29-06-2020

The Council has note received any complaints regarding recycling centres within the specified timeline.

Under out duty to be helpful can advise that we received one recent complaint regarding cycling centres outside of the specified timescale. The nature of complaint is that enquirer was unable to signup to 'time slot' booking system as they have no online access.

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