EIR Request - Noise Complaints

Request 101002387756

Q1. How many complaints did you receive for noise under the Anti-Social Behaviour Scotland Act 2004 for the following reasons in the following periods?
2017 2018 2019
Animals (e.g. barking dogs)
Car alarms
Construction site noise
Mechanical noise (e.g. DIY or washing machines)
Busker noise
Intruder alarms
Amplified music, parties or musical instruments
Commercial premises
Pubs and clubs
Fireworks
Leisure activities (e.g. clay pigeon shooting)
Factories and noisy deliveries
Ice cream vans
Agricultural noise (e.g. bird scarers)
Other cause not listed above
Total complaints

Q2. How many warning notices and fixed penalty notices did you issue to noisy neighbours during the following time periods?
2017 2018 2019
Warning notices
Fixed penalty notices

Q3. How many fines were issued to noisy neighbours in the following time periods?
• 2017
• 2018
• 2019

Q4. What was the total value of these fines?
• 2017
• 2018
• 2019

Q5. Over the past three years, what is the highest decibel recorded during a noise nuisance complaint investigation by the council, either via the Noise App or the council’s own investigation? NB: If your council does not use the Noise App, please just list the decibel recording by the council’s own investigation only.

Decibel recording with the Noise App Decibel recording by council investigation
2017
2018
2019

Response 21-02-2020

As the requested information is not recorded one system, in order to provide all the details requested would cost the Council in excess of £600 as manual examination of individual cases is required. In accordance with section 10(4)(b) of the Environmental Information (Scotland) Regulations, 'manifestly unreasonable', we are therefore unable to provide this.

We can, however, provide the total number of complaints broken down by domestic/ non domestic source: